Tg99 FAQ — Answers to All Your Questions

The following payment methods are supported on tg99:

• Mobile Banking: Mobile Pay, Nagad, Rocket
• Bank Transfer: Most Bangladeshi banks
• Online Banking: Internet Banking supported

Learn more Payment Page View.

Deposit limits on tg99 are as follows:

• Minimum deposit: BDT 100
• Maximum deposit: varies by payment method
• Mobile Pay/Nagad: up to BDT 25,000 per transaction
• Bank transfer: up to ৳5,00,000

Withdrawal times depend on the payment method:

• Mobile Pay/Nagad/Rocket: 15 minutes to 1 hour
• Bank Transfer: 1 to 24 hours
• KYC verification may be required for your first withdrawal

Requests submitted during office hours are typically processed the fastest.

tg99 does not charge any fees for deposits or withdrawals. However, your mobile banking provider or bank may apply their own charges in accordance with their policies. Please check your payment app's terms before making a transaction.

New members get a 100% bonus on their first deposit. To claim your bonus:

• Create a New Account
• Make a minimum first deposit of ৳500
• The bonus will be credited to your wallet automatically
• Specific wagering conditions must be met before a bonus can be used

The wagering requirement is the number of times you need to place bets on your bonus amount before you can withdraw it. For example: a BDT 1,000 bonus with a 10x wagering requirement means you must place a total of BDT 10,000 in bets before that bonus can be withdrawn. Each offer has its own specific terms.

Share your referral link with a friend. When they register through that link and make their first deposit, you'll receive a referral bonus. The bonus amount depends on the referred member's deposit. You can find your referral link in your dashboard.

Yes, regular tg99 members can take advantage of daily cashback offers. Typically, a set percentage of the previous day's net losses is credited as cashback the following morning. VIP members receive cashback at a higher rate. Daily offers are displayed in the banner on the homepage.

Tg99 offers a wide range of betting markets:

• Cricket — IPL, BPL, Test, ODI, T20
• Football — Premier League, La Liga, Champions League, BAFF
• Tennis, badminton, basketball, and many more
• Live Casino — Roulette, Blackjack, Baccarat
• Slots & Virtual Sports
• Lottery & Instant Win Games

Live betting means placing wagers at real-time odds on matches already in progress. You can bet even after a match has kicked off, and the odds update moment to moment. On tg99, you can follow live scorecards and statistics to make smarter decisions. A fast internet connection is recommended for the best live betting experience.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being cancelled or abandoned — tg99 will automatically refund the bet amount. If the Cash Out feature is available, you may also be able to partially or fully settle your bet while the match is in progress.

Tg99 uses decimal odds. The calculation is straightforward:

• Odds of 1.5 means — a ৳100 bet returns ৳150 if you win (৳50 profit)
• Odds of 2.0 means — a ৳100 bet returns ৳200 if you win (৳100 profit)
• The higher the odds, the lower the chance of winning — but the greater the reward

For more details Betting Tips View page.

Joining the tg99 lottery is simple — log in to your account, Lottery Go to the section, pick your lottery ticket, and wait for the draw. Results are automatically reflected in your account, and any winnings are credited directly to your wallet.

Yes, tg99 takes the security of your personal information very seriously. We use 256-bit SSL encryption to ensure bank-grade protection. Your data is never shared with third parties. To learn more, Privacy Policy Read more.

To enable 2FA:

• Log in to your account
• Go to Profile Settings
• Click on the "Security" option
• Enable Two-Factor Authentication
• Verify your mobile number

If you suspect any suspicious activity, change your password immediately and notify us at support@tg99.run. Our security team can instantly lock all active sessions on your account and launch an investigation. If unusual activity is detected, the system will also automatically send you an SMS alert.

Tg99 offers multiple ways to get in touch:

• Live Chat — click the chat icon at the bottom right of the website
• Email — support@tg99.run
• Support hours — 24 hours a day, 7 days a week

Yes, tg99's support team assists entirely in Bengali. Our team is built with Bangladeshi users in mind, so there's no language barrier. Ask your question in plain, everyday language and get a clear answer.

For any complaints or feedback, send us a detailed email at support@tg99.run. Our team aims to respond within 48 hours. For urgent issues, we recommend reaching out via live chat for immediate assistance.